<div class="csl-bib-body">
<div class="csl-entry">Dobrosovestnova, A., Schwaninger, I., & Weiss, A. (2022). With a Little Help of Humans. An Exploratory Study of Delivery Robots Stuck in Snow. In <i>2022 31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)</i> (pp. 1023–1029). https://doi.org/10.1109/RO-MAN53752.2022.9900588</div>
</div>
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dc.identifier.uri
http://hdl.handle.net/20.500.12708/139867
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dc.description.abstract
People's willingness to help robots has been explored in the lab and in the wild in various settings. While previous studies relied on robotic prototypes, service robots are now already deployed in public spaces. This presents a novel and exciting opportunity for human-robot interaction (HRI) scholars to study robotic technologies in the context of their deployment. In this paper, we present the qualitative methodology and the outcomes of an exploratory mixed-methods (observations, autoethnography, online content analysis) study of people voluntarily helping commercially deployed delivery robots in Tallinn, Estonia. Based on the cumulative findings of the three methods, we discuss how spontaneous help towards robots manifested, the situational factors that may have contributed to the observed helping behaviors, and the role that the perceptions of the robots as cute and helpful may have played in these interactions. While our findings support the assumption that human help is a reasonable mitigation strategy to overcoming the challenges service robots may face in uncontrolled environments, we also emphasize the importance of considering the ethical implications when commercial technology relies in part on passersby to succeed in its tasks.
en
dc.language.iso
en
-
dc.subject
ethics
en
dc.subject
Service robots
en
dc.subject
Human-Robot Interaction
en
dc.title
With a Little Help of Humans. An Exploratory Study of Delivery Robots Stuck in Snow
en
dc.type
Inproceedings
en
dc.type
Konferenzbeitrag
de
dc.relation.isbn
9781728188591
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dc.description.startpage
1023
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dc.description.endpage
1029
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dc.type.category
Full-Paper Contribution
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tuw.booktitle
2022 31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)
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tuw.peerreviewed
true
-
tuw.researchTopic.id
I5
-
tuw.researchTopic.id
I3
-
tuw.researchTopic.name
Visual Computing and Human-Centered Technology
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tuw.researchTopic.name
Automation and Robotics
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tuw.researchTopic.value
70
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tuw.researchTopic.value
30
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tuw.publication.orgunit
E193-05 - Forschungsbereich Human Computer Interaction
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tuw.publisher.doi
10.1109/RO-MAN53752.2022.9900588
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dc.description.numberOfPages
7
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tuw.author.orcid
0000-0002-8794-8464
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tuw.author.orcid
0000-0001-7803-9413
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tuw.event.name
31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)
en
tuw.event.startdate
29-08-2022
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tuw.event.enddate
02-09-2022
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tuw.event.online
Hybrid
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tuw.event.type
Event for scientific audience
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tuw.event.place
Naples
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tuw.event.country
IT
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tuw.event.presenter
Dobrosovestnova, Anna
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tuw.event.track
Multi Track
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wb.sciencebranch
Informatik
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wb.sciencebranch
Soziologie
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wb.sciencebranch
Psychologie
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wb.sciencebranch.oefos
1020
-
wb.sciencebranch.oefos
5040
-
wb.sciencebranch.oefos
5010
-
wb.sciencebranch.value
50
-
wb.sciencebranch.value
40
-
wb.sciencebranch.value
10
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item.openairetype
Inproceedings
-
item.openairetype
Konferenzbeitrag
-
item.grantfulltext
none
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item.cerifentitytype
Publications
-
item.cerifentitytype
Publications
-
item.languageiso639-1
en
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item.openairecristype
http://purl.org/coar/resource_type/c_18cf
-
item.openairecristype
http://purl.org/coar/resource_type/c_18cf
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item.fulltext
no Fulltext
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crisitem.author.dept
E193-05 - Forschungsbereich Human Computer Interaction
-
crisitem.author.dept
E193-05 - Forschungsbereich Human Computer Interaction
-
crisitem.author.dept
E193-05 - Forschungsbereich Human Computer Interaction
-
crisitem.author.orcid
0000-0002-8794-8464
-
crisitem.author.orcid
0000-0001-7803-9413
-
crisitem.author.parentorg
E193 - Institut für Visual Computing and Human-Centered Technology
-
crisitem.author.parentorg
E193 - Institut für Visual Computing and Human-Centered Technology
-
crisitem.author.parentorg
E193 - Institut für Visual Computing and Human-Centered Technology