A future enterprise will be a complex ecosystem (or system of systems) that operates in a dynamic uncertain environment. It will need to continue delivering the stated goals while dealing with unforeseen changes along multiple dimensions such as events opening up new opportunities or constraining the existing ones, competitor actions, regulatory regime, law of the land and technology advance/obsolescence. Customers increasingly demand highly personalized services and user experiences that can change depending on market trends. The goals that drive the operation of an enterprise can change over time. Businesses are increasingly regulated. Given the increased dynamics, existing regulations will keep changing frequently, and new regulations will get introduced at a faster rate. Responsive compliance management with minimal exposure to risk will therefore be a universal key requirement that will be felt increasingly acutely across business domains. Increasingly, enterprises are pledging to the sustainable development goals proposed by the UN. Quite a few domains are witnessing stiff competition from new entrants such as FinTech companies in banking. Enterprises need to significantly reduce the costs to continue to be viable in the face of this technology-centric agile competition. Moreover, as the Covid-19 pandemic has revealed, enterprises need to be prepared to quickly adapt in the face of black swan events.
