Title: Evaluation Methods in Process-Aware Information Systems Research with a Perspective on Human Orientation
Language: English
Authors: Kriglstein, Simone 
Leitner, Maria 
Kabicher-Fuchs, Sonja 
Rinderle-Ma, Stefanie 
Category: Research Article
Keywords: Evaluation; Human orientation; Process-aware information systems; Security; Visualization
Issue Date: 2016
Journal: Business & Information Systems Engineering
Research on process-aware information systems (PAIS) has experienced a dramatic growth in recent years. Lately, a particular increase of empirical studies and focus on human oriented research questions could be observed, leading to an expansion of applied evaluation methods in PAIS research. At the same time, it can be observed that evaluation methods are not always applied in a systematic manner and related terminology is at times used in an ambiguous way. Hence, the paper aims at investigating evaluation methods that are typically employed in PAIS research with a special focus on human orientation. The applied methodology includes a literature review, an expert survey, and a focus group. The authors present their findings as a collection of typical evaluation methods and the related PAIS artifacts. They highlight which evaluation methods are currently used and which evaluation methods could be of interest for future PAIS research efforts.
DOI: 10.1007/s12599-016-0427-3
Library ID: AC11360025
URN: urn:nbn:at:at-ubtuw:3-1584
ISSN: 1867-0202
Organisation: E193 - Institut für Gestaltungs- und Wirkungsforschung 
Publication Type: Article
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