The importance of the standardizations processes in the organizations

Abstract

The advancement of technology makes the companies to reinvente themselves quite often, in order to provide increasingly demanding customers. The company may provide a product or a service to a customer million times, however, when the company provides a product / service with defect, they will be always remembered for this issue. It is very hard finding a company which has never commited a mistaken into delivery a product with mistaken to a customer. Most of the time it happens, because the employees are overwhelmed, a department did not understand properly the customer requirements, lack of standards process and many others. We are already in the 2020’s and everyday more and more the business world have stronger competitors. If your company does not provide and delivery the requested product or service on time, be sure that there will be another company which will do it and your business may have serious problems. With the advance of the internet, it’s possible to know what the customers wants and how to target them and also the internet it is a tool which may bankrupt with a company. If a customer is not satisfied with which he got, he may put a photo in the social medias and the papers of your company may go down until you have economical problems. Nevertheless, much of the impacts can be avoided. It depends on the capacity of the company to invest in the Quality Management department to provide the Continuous Improvement in their internal processes. A company without process may fail and once it happens, the competitors will be very happy.