Chapter 29 - Build-back-better toward future resiliency and post-COVID transport systems

Abstract

The COVID-19 pandemic was a real-world stress test for public transport. Different responses and experiences presented in this book show that the sector can be better prepared for the next force majeure that reduces the number of passengers, like pandemic, by setting up a prearranged emergency response plan. To do this, scenario building will be needed with all stakeholders involved. A plan to cover the sudden drop in fare income in such an emergency is strongly recommendable. With the diffusion of teleworking, a long-term legacy of COVID-19, commuting patterns will likely change in future, leading to potential reductions of commuters, who have been the primary customer of public transport. For public transport to remain one of the most environmentally friendly modes of transport, it must proactively address this change.