Schinkinger, S., & Tellioglu, H. (2014). Design Implications to Systems Supporting Informal Caregivers’ Daily Life. In M. Kurosu (Ed.), Human-Computer Interaction. Applications and Services (pp. 341–350). Springer International Publishing. https://doi.org/10.1007/978-3-319-07227-2_33
16th International Conference on Human-Computer Interaction, HCI 2014
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Event date:
22-Jun-2014 - 27-Jun-2014
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Event place:
Heraklion, Greece
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Number of Pages:
10
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Publisher:
Springer International Publishing, 8512/3
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Publisher:
Springer, Cham
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Keywords:
interaction design; User interfaces; ethnography and field work; informal caregivers
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Abstract:
This paper is about studying informal caregivers to under- stand their exhausting life. Our aim is to define design requirements for any kind of information and communication technology to support them. Based on ethnographic studies we gathered information about our users´ needs, possibilities, constraints, and challenges. After a brief introduc- tion to the related research on current technology solutions we introduce our methodology. Then we present two of our user cases in detail. We point out areas in which we can really provide technology support for our users. We also describe what qualities and features the technology should have to meet these requirements. We summarize our findings before we conclude the paper.