Title: Managing change and development in a complex socio-technical system: An Air Traffic Management Case Study
Language: English
Authors: Weszelits, Anna 
Qualification level: Diploma
Keywords: Complex Systems; Systems Engineering; Requirements Engineering; Holism; System Development; Air Traffic Management; Air Navigation Services
Advisor: Stapleton, Lawrence 
Issue Date: 2020
Number of Pages: 78
Qualification level: Diploma
The study at hand examines change and development of Air Traffic Management systems in the context of Complex Systems Theory. A literature review of Systems Theory, Complexity Science and Engineering Management as well as an account of Air Traffic Management and the role of safety provide the groundwork for analysis and highlight the necessary considerations when dealing with complex socio-technical systems in general and Air Traffic Management Systems in particular. Building on the concepts discussed in the literature review, the study explores which internal and external complexity drivers impact system development at an Organization providing Air Navigation Services and suggests that safety culture and safety regulation have not yet reached the end of the line in terms of acknowledging the role of complexity in the change management process.
URI: https://doi.org/10.34726/hss.2020.73190
DOI: 10.34726/hss.2020.73190
Library ID: AC15673168
Organisation: E017 - Continuing Education Center 
Publication Type: Thesis
Appears in Collections:Thesis

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