A Literature Review Master Thesis on the Impact of Positive Emotions on Work Behaviour

Abstract

In the era of rapidly evolving workplace dynamics, employee well-being has emerged as a cornerstone of organizational success. This thesis delves into the intricate relationship between positive emotions and work behavior, emphasizing their critical influence on engagement, motivation, innovation, satisfaction, overall well-being and performance. The research is grounded in Seligman’s PERMA model and theories of positive psychology, which offer a robust framework for understanding the elements that contribute to human flourishing. A systematic literature review serves as the methodological foundation for this study. Drawing on 29 peer-reviewed articles published since 2002, the research employs a thematic synthesis approach to uncover patterns, trends, and gaps in existing literature. Rigorous inclusion criteria ensured the relevance and quality of selected studies, focusing on contexts ranging from healthcare and education to manufacturing and service industries. Tools such as structured data extraction, narrative synthesis, and systematic analysis frameworks contributed to the depth and reliability of the findings.The results of the review reveal compelling evidence that positive emotions are pivotal in shaping work behavior. Employees experiencing positive emotions exhibit higher levels of engagement, characterized by enthusiasm, dedication, and absorption in their tasks. Motivation, both intrinsic and extrinsic, is significantly enhanced by positive emotional states, which drive goal-oriented behavior and persistence. Positive emotions also foster innovative work behavior, encouraging employees to think creatively, adapt to challenges, and propose novel solutions. Furthermore, these emotions play a critical role in promoting mental and physical well-being, reducing stress and burnout, and enhancing overall job satisfaction. The findings highlight the mediating effect of positive emotions in key relationships, such as the influence of leadership styles, supervisory support, and job crafting on employee engagement and performance. Future research should explore the longitudinal effects of positive emotions on work behavior and examine their impact across diverse cultural and industry-specific contexts as well as long-terms effects of positive emotions on work behavior. Additionally, integrating qualitative methodologies could provide richer insights into the lived experiences of employees, further illuminating the pathways through which positive emotions shape work behavior. The conclusion underscores the necessity for organizations to cultivate a positive emotional climate. By integrating strategies that prioritize employee well-being such as fostering supportive leadership, encouraging collaborative environments, and implementing job crafting initiatives. This thesis offers actionable recommendations for practitioners, highlighting the transformative potential of positive emotions in achieving sustainable organizational success. By leveraging the power of positive emotions, organizations can foster environments where employees thrive, paving the way for innovation, resilience, and long-term prosperity.