A Tutorial on Recent Advances in Generative Conversational Recommender Systems

Abstract

Conversational recommender systems (CRSs) are increasingly vital for delivering multi-turn, context-aware recommendations. This tutorial provides a concise yet comprehensive exploration of modern generative CRSs, highlighting recent advances in generative AI—such as breakthroughs in large language models and neural generation pipelines, that enhance dialogue management, user modeling, and response generation. In addition, the tutorial addresses core challenges, including data acquisition, multi-turn personalization, and evaluation issues, such as controlling hallucinations, accounting for social factors, and managing ethical considerations, while also discussing emerging risks and novel solutions. Ultimately, participants will be equipped with actionable insights and practical tools for building new conversational recommender systems powered by generative models.