Slovák, P., Troubil, P., & Holub, P. (2010). Gcoll: Enhancing trust in exible group-to-group video-conferencing. In CHI ’10 Extended Abstracts on Human Factors in Computing Systems (pp. 3607–3612). ACM. https://doi.org/10.1145/1753846.1754026
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Book Title:
CHI '10 Extended Abstracts on Human Factors in Computing Systems
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Abstract:
In this paper we describe a quantitative study of a group-to-group videoconferencing environment called GColl that provides a compromise between the need for preserving non-verbal cues and the requirements of low-cost and flexibility. We have compared the task process and outcome of participants interacting over an environment analogous to common commodity solutions, those using face-to-face communication, and groups communicating over GColl. Our results demonstrate that it is possible to design a group-to-group collaboration environment with modest technical requirements and low overall cost that still shows measurable advantages over the common environment in its ability to support trust in social dilemma games.