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Record link: 
http://hdl.handle.net/20.500.12708/54700
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Title: 
Towards a flexible assessment of higher education with 360-degree feedback
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Citation: 
Calatrava Moreno, M. del C. (2013). Towards a flexible assessment of higher education with 360-degree feedback. In 2013 12th International Conference on Information Technology Based Higher Education and Training (ITHET). The 11th International Conference on Information Technology Based Higher Education and Training, Antalya, Non-EU. IEEE Inc. https://doi.org/10.1109/ithet.2013.6671041
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Publisher DOI: 
10.1109/ithet.2013.6671041
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Publication Type: 
Inproceedings - Full-Paper Contribution
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Authors: 
Calatrava Moreno, Maria del Carmen 
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Organisational Unit: 
E194-04 - Forschungsbereich E-Commerce 
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Published in: 
2013 12th International Conference on Information Technology Based Higher Education and Training (ITHET) 
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Date (published): 
2013
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Event name: 
The 11th International Conference on Information Technology Based Higher Education and Training 
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Event date: 
10-Oct-2013 - 13-Oct-2013
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Event place: 
Antalya, Non-EU
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Number of Pages: 
7
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Publisher: 
IEEE Inc., CFP13578-ART
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Peer reviewed: 
No
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Keywords: 
Quality management; 360-degree feedback; Higher Education; Quality assesment
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Abstract: 
Quality management procedures at higher education institutions tend to use industrial quality models to demonstrate effective performance. Such models evaluate resources and results, but fail to address the quality of the educational processes. In this paper we provide an overview of the most common quality management frameworks used in higher education institutions and discuss their application, strengths and shortcomings. Furthermore, we present the conceptual basis of a flexible assessment methodology inspired by the 360-degree feedback, that aims to circumvent the shortcomings of the previous frameworks while providing additional possibilities for result analysis.
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Research Areas: 
Business Informatics: 100%
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Science Branch: 
Mathematik, Informatik
Soziologie
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Appears in Collections:
Conference Paper

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