Vogel, L., & Köszegi, S. T. (2024, October 21). Yes, we care? Sociomaterial perspectives on care work and robotic technology [Presentation]. PAID TO CARE: Feminist Approaches to Social Reproduction and Paid Care Work, Berlin, Germany. http://hdl.handle.net/20.500.12708/204968
E330-01 - Forschungsbereich Arbeitswissenschaft und Organisation
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Datum (veröffentlicht):
21-Okt-2024
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Veranstaltungsname:
PAID TO CARE: Feminist Approaches to Social Reproduction and Paid Care Work
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Veranstaltungszeitraum:
21-Okt-2024
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Veranstaltungsort:
Berlin, Deutschland
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Keywords:
care work; labour sociology; robotics; AI
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Abstract:
With ageing societies and care crises on the one hand and new robotics and AI on the other, there are specific hopes that future technology can provide solutions to social problems. Maibaum et al. (2022) criticise care robots as a political strategy to overcome the (historical) conflict between economic (rational-instrumental) logic and professional-ethical standards in care. Regarding labour, these strategies aim at "creating smarter and more qualified work" while simultaneously promoting "labour-saving technologies" (Kamp et al. 2019:1f). However, they also show that care technologies fail and provoke resistance among workers when they conflict with care values (Ajslev et al. 2019).
In the context of the Caring Robots//Robotic Care research project, we analyse how care workers negotiate requirements when imagining a robotic technology for care. Considering the importance of the (technological) context in studying
organisational social practices, we follow Wanda Orlikowski's (2007) sociomateriality approach and combine a participatory design methodology with analytical methods based on grounded theory to study the entanglement of technology with the care context (Frauenberger et al. 2019, Charmaz 2008).
The analysis of these stakeholder negotiations in the project's participatory design workshops shows that participants' arguments revolve around three different logics: an economic (rational-instrumental) logic, a professional (identity) logic, and an ethical (caring values) logic. By drawing on feminist STS and organization theory (Cockburn 1997; Wajcman 1991, 2010; Acker 1990), we examine the gender implications of these conflicting logics in care work of the future. The presentation focuses on the conceptual analysis and the first empirical findings.