Palotti, J., Zuccon, G., & Hanbury, A. (2019). Consumer Health Search on the Web: Study of Web Page Understandability and Its Integration in Ranking Algorithms. Journal of Medical Internet Research, 21(1), 1–28. https://doi.org/10.2196/10986
Understandability plays a key role in ensuring that people accessing health information are capable of gaining insights that can assist them with their health concerns and choices. The access to unclear or misleading information has been shown to negatively impact the health decisions of the general public.
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